Browse
Your Cart ()
cload

GUARANTEED SAFE & SECURE CHECKOUT

Free Shipping to  
10% Discount & Free Nationwide Shipping Going On Now
 

Shipping & Delivery FAQ

Shipping & Delivery – Frequently Asked Questions (FAQ)

At Gladiator Window and Doors, we take every precaution to ensure the safe, secure, and efficient delivery of your custom sliding glass doors. Our made-to-order, high-end products are professionally packaged and shipped to arrive in flawless condition, ready for installation.

Production & Lead Time

How long does it take to manufacture and ship my order?

  • Every sliding glass door is custom-manufactured to your exact specifications upon order placement.
  • The standard production lead time is 10-12 weeks.
  • Once manufacturing is complete, your order will be professionally crated and scheduled for shipping.
  • We will provide tracking and delivery details as your order moves through the shipping process.

Premium Packaging & Crating

How is my order packaged for shipping?

Unlike many companies that use basic, open-frame crating, we invest over $1,000 per custom crate to ensure maximum protection during transit.

✔ Fully enclosed & reinforced crates for durability.
✔ Impact-resistant design to prevent shifting and damage.
✔ Weatherproof protection against exposure to elements.
✔ Shock-absorbent cushioning for added security.

This high-level packaging sets us apart and guarantees that your door arrives in perfect condition, ready for installation.

Shipping & Delivery Details

Do you offer free shipping?

Yes! We offer FREE Nationwide Delivery within the United States for all custom sliding glass doors.

How is my order shipped?

  • Orders are shipped via freight or private carrier, depending on your location and logistics needs.
  • We work with top-tier shipping partners to ensure fast and reliable transportation.
  • Deliveries are made to both commercial and residential addresses.
  • Given the size and weight of our doors, please ensure you have adequate space for unloading.

Important Delivery Considerations

How should I prepare for my delivery?

  1. Contractor Notification: If you are working with a contractor, inform them of the estimated delivery timeframe so they can prepare for unloading and installation.
  2. Delivery Inspection: Upon arrival, inspect the crate and packaging before signing for the delivery. If any visible damage is present, document it immediately and contact us for assistance.
  3. Special Handling:
    • Due to the size and weight of our products, we recommend having two or more people available to assist with unloading.
    • For larger orders, a forklift may be necessary for safe unloading.

What if my order arrives damaged?

  • If you notice any damage upon delivery, take clear photos and document the issue immediately.
  • Do not sign off on the delivery without noting the damage.
  • Contact our customer service team as soon as possible so we can assist with a resolution.

Need More Help? Contact Us!

📞 Call Us: 1-877-711-4578
📧 Email: Support@GladiatorWindowandDoors.com

Become a Authorized Reseller or Wholesale Account

Are you a builder, designer, architect, reseller, retail and/or online business that would like to carry our doors? We offer industry-leading support, wholesale pricing, and quantity discounts to back our popular products. Simply fill out the form below and we will be in touch to get you started.

We can't wait to work with you in building a profitable revenue stream for your business. Whether you sell online, in-store, through contractors, designers, or all of the above, our wholesale programs are designed to help.

Best Wholesale Pricing
Automated Stock Ordering
Marketing Materials
Dedicated Account Support
Sales & Service Help
Automated Stock Replenishment
Wholesale Account Pricing with Bulk
Discounts

Simply use our request form and we will get in touch with you as quickly as possible to discuss getting your account setup.

JOIN OUR TEAM TODAY
Get Directions To Our Showroom See Our Contact Information Send Us An Email
Item Added to Your Cart
Customers also bought...
10 Foot Wide Aluminum Sliding 2-Panel Panoramic Patio Door Thermal (Multiple Heights) - Gladiator Window & Doors 9 Foot Wide Aluminum Sliding 2-Panel Panoramic Patio Door Thermal
$5,199.00

Door Height/Frame Color

108" l 9' H / Galaxy
  • 108" l 9' H / Galaxy
  • 108" l 9' H / White
  • 108" l 9' H / Black
  • 108" l 9' H / Dark Coffee
  • 108" l 9' H / Grey
12 Foot Wide Aluminum Bi-Parting 4-Panel Thermal Patio Door - (Multiple Heights) 12 Foot Wide Aluminum Bi-Parting 4-Panel Thermal Patio Door - (Multiple Heights)
$6,499.00

Door Height/Frame Color

80 In l 6.7' H / Galaxy
  • 80 In l 6.7' H / Galaxy
  • 80 In l 6.7' H / White
  • 80 In l 6.7' H / Black
  • 80 In l 6.7' H / Dark Coffee
  • 80 In l 6.7' H / Grey
  • 96 In l 8.0' H / Galaxy
  • 96 In l 8.0' H / White
  • 96 In l 8.0' H / Black
  • 96 In l 8.0' H / Dark Coffee
  • 96 In l 8.0' H / Grey
  • 108 In l 9.0' H / Galaxy
  • 108 In l 9.0' H / White
  • 108 In l 9.0' H / Black
  • 108 In l 9.0' H / Dark Coffee
  • 108 In l 9.0' H / Grey
  • 120 In l 10.0' H / Galaxy
  • 120 In l 10.0' H / White
  • 120 In l 10.0' H / Black
  • 120 In l 10.0' H / Dark Coffee
  • 120 In l 10.0' H / Grey
  • 144 In l 12.0' H / Galaxy
  • 144 In l 12.0' H / White
  • 144 In l 12.0' H / Black
  • 144 In l 12.0' H / Dark Coffee
  • 144 In l 12.0' H / Grey
12 Foot Wide Aluminum Sliding 3-Panel Panoramic Patio Door Thermal - (Multiple Heights) - Gladiator Window & Doors 12 Foot Wide Aluminum Sliding 3-Panel Panoramic Patio Door Thermal - (Multiple Heights)
$6,499.00

Door Height/Frame Color

80 In l 6.7' H / Galaxy
  • 80 In l 6.7' H / Galaxy
  • 80 In l 6.7' H / White
  • 80 In l 6.7' H / Black
  • 80 In l 6.7' H / Dark Coffee
  • 80 In l 6.7' H / Grey
  • 96 In l 8.0' H / Galaxy
  • 96 In l 8.0' H / White
  • 96 In l 8.0' H / Black
  • 96 In l 8.0' H / Dark Coffee
  • 96 In l 8.0' H / Grey
  • 108 In l 9.0' H / Galaxy
  • 108 In l 9.0' H / White
  • 108 In l 9.0' H / Black
  • 108 In l 9.0' H / Dark Coffee
  • 108 In l 9.0' H / Grey
  • 120 In l 10.0' H / Galaxy
  • 120 In l 10.0' H / White
  • 120 In l 10.0' H / Black
  • 120 In l 10.0' H / Dark Coffee
  • 120 In l 10.0' H / Grey
  • 144 In l 12.0' H / Galaxy
  • 144 In l 12.0' H / White
  • 144 In l 12.0' H / Black
  • 144 In l 12.0' H / Dark Coffee
  • 144 In l 12.0' H / Grey

Stop! & Save 10%

When you complete your order in next:

0
Hours
0
Minutes
0
Seconds
SHOP NOW

OR

Enter coupon code Save10 at the checkout

popup logo

Get 10% Off

Your First Purchase Over $5000

0
Hours
0
Minutes
0
Seconds
  • By clicking the button below you will get an instant coupon to use for your fist order, stay up to date with our weekly newsletter, promotions and new product releases.