Privacy policy

Privacy Policy

Gladiator Window & Doors
Last updated: January 30, 2026

Gladiator Window & Doors (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit gladiatorwindowanddoors.com (the “Site”) or use any of our services (collectively, the “Services”).

By using our Services, you agree to the practices described in this policy.

Information We Collect

We collect information in the following ways:

Information You Provide Directly

When you interact with us, you may provide:

Name
Email address
Phone number
Shipping and billing address
Order details and payment information
Messages or customer service communications
Project specifications or measurement details
Any information submitted through forms, quotes, or support requests

Automatically Collected Information

When you use our Site, we automatically collect certain technical data such as:

IP address
Device and browser type
Pages visited
Interaction with the Site
Referring URLs
Cookies and tracking technologies

This information helps us improve functionality, performance, and user experience.

Information From Third Parties

We may receive information from trusted partners including:

E-commerce platforms and hosting providers
Payment processors
Shipping carriers
Marketing and analytics providers
Fraud prevention and security services

We only receive information necessary to operate our business and deliver Services.

How We Use Your Information

We use personal information to:

Process and fulfill orders
Provide customer support
Communicate about quotes, shipments, and updates
Improve our website and services
Prevent fraud and unauthorized activity
Send marketing communications (you may opt out anytime)
Comply with legal obligations

We do not sell your personal information.

Cookies & Tracking Technologies

We use cookies and similar tracking tools to:

Remember preferences
Analyze site traffic
Improve performance
Deliver relevant advertising

You may disable cookies through your browser settings. Some features may not function properly if cookies are disabled.

Data Sharing

We may share information with:

Service providers performing work on our behalf
Payment and logistics partners
Marketing and analytics providers
Legal authorities if required by law
Business successors in the event of a merger or acquisition

All partners are required to protect your data.

We do not sell personal data to third parties.

Data Security

We implement industry-standard safeguards to protect personal information. While no system is 100% secure, we take reasonable steps to protect against unauthorized access, loss, misuse, or alteration.

Data Retention

We retain personal information only as long as necessary for:

Order fulfillment
Customer support
Legal compliance
Business recordkeeping

When data is no longer required, it is securely deleted or anonymized.

Your Privacy Rights

Depending on your location, you may have rights including:

Access to your personal data
Correction of inaccurate information
Deletion of personal data
Restriction or objection to processing
Opt-out of marketing communications
Data portability

To exercise any rights, contact us using the information below.

We will respond within the timeframe required by applicable law.

Children’s Privacy

Our Services are not intended for individuals under 16. We do not knowingly collect personal information from children. If we learn that a child has provided personal information, we will delete it.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised “Last updated” date. Continued use of our Services means you accept the revised policy.